A series of interactive products for the mobile network has been created to meet the evolving requirements of customers. During a 3-day workshop with the client we have discussed assumptions that allowed me to better understand the brand's strategy.fBack to works
Designing services based on the shopping cycle requires a user-oriented approach in a special way. Together with Virgin Mobile Poland, we have attempted to implement a comprehensive ecosystem of digital tools that ensure the pleasure of use.
Multi-channel communication lies at the heart of a consistent user experience. Thinking about the whole, we managed to take care of the details.
I’ve participated in designing three out of five highlighted touchpoints for Verigin Mobile service: social media campaign, webpage and mobile app.
Advanced UX research methods allowed to deliver functional and beautiful service.
A comprehensive mobile app dedicated to subscribers is a management center, giving access to all necessary features that are designed in user-friendly way.